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Voice over Internet Protocol
Certificate Program


Course Description and Prerequisites:

A suite of application protocols known as Voice over IP (VoIP) is covered in this program. Important protocols within that suite, including Real-time Transport Protocol (RTP), Session Description Protocol (SDP), Media Gateway Control Protocol (MGCP) and Session Initiation Protocol (SIP), are described and the architecture of various VoIP installations including on-net to on-net, on-net to Public Switched Telephone Network (PSTN) and inter-domain scenarios is described. The functions of the network elements that play significant roles in this architecture are defined. Examples of network elements that are currently available as products will be examined throughout the course of study as will the test equipment for use in their installation and maintenance.

Completion of the Network+ Certification Training Certificate Program or its equivalent in experience and knowledge of the TCP/IP protocols is required for enrollment.

Course topics include but are not limited to:

  • Goals, definitions, standards bodies and protocols of VoIP
  • Functional and historical overview of voice services
  • VoIP architectures
  • VoIP network elements
  • Structure and functions of Media Gateway Control Protocol (MGCP)
  • Structure and functions of Network-based Call Signaling (NCS)
  • Session Description Protocol (SDP) and Real-time Transport Protocol (RTP)
  • Delivery of call features
  • Enterprise VoIP installation
  • Dynamic quality of service
  • Security considerations and emergency services
  • Inter-domain architecture and its basic call scenarios for VoIP
  • Session Initiation Protocol (SIP) structure, profile and extensions


  • Voice over Internet Protocol Schedule


    Information & Registration:
    To register or for additional information contact us by phone or email
    Chicago or Wheaton 630-682-6035 
    reif@iit.edu
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