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Certificate Program
Course Description:
This course will prepare students to be effective IT managers. Students will be introduced to the general challenges of management as well as the challenges unique to leading teams of technology professionals. The course will explore the skills necessary to excel as a leader including dealing with conflict, developing leadership skills, recruiting and developing employees, and leading remote and virtual teams. Students will explore case studies and execute team exercises to enrich their learning experience.
Course Topics:
- Organizational Behavior
- Managing Teams vs. Managing Individuals
- Leadership Skills vs. Management Skills
- Understanding Technology Professionals
- Measuring Performance
- Managing and Exploiting Conflict
- Creating a Culture of Teamwork
- Motivation and Coaching
- Recruiting, Re-tooling and Removing
- Aligning with Organizational Strategy
- Leading Remote Teams
- Leading Virtual Teams
Information & Registration:
To register or for additional information contact us by phone or email
Chicago or Wheaton 630-682-6035
reif@iit.edu